Question 1

What building work do you take on?

Accepted Answer

Single and double-storey extensions, whole-house refurbishments, kitchens, bathrooms, loft and structural alterations, roofing and landscaping.

Question 2

Do you manage the whole project?

Accepted Answer

Yes — one team from first survey and pricing through the build to final handover, so you have one point of contact throughout.

Question 3

Can you help with planning and building regs?

Accepted Answer

We'll talk you through what your project needs and work alongside your architect or engineer on drawings and sign-off.

Question 4

How do you price a project?

Accepted Answer

We survey first, then give you a clear written quote broken down by stage — no hidden extras.

Question 5

Do you really answer 24/7?

Accepted Answer

Yes. Call or WhatsApp any time, day or night, for burst pipes, leaks, roof and storm damage, break-ins and anything that needs making safe.

Question 6

What's the warranty on a repair?

Accepted Answer

Every repair we carry out comes with a 12-month warranty.

Question 7

Do you offer planned maintenance for landlords?

Accepted Answer

Yes — regular visits, void and end-of-tenancy works and general repairs for landlords, agents and homeowners.

Question 8

How quickly can you get to an emergency?

Accepted Answer

We aim to be with you as quickly as possible and will give you a realistic arrival time when you call.

Question 9

Where do you work?

Accepted Answer

We're based in Horsham and cover West Sussex, Surrey and parts of South London. If you're nearby but not sure, just call or WhatsApp us.

Question 10

Are you insured?

Accepted Answer

Yes, we're fully insured, and relevant certificates are handed over at the end of the job.

Question 11

Do you work for businesses as well as homeowners?

Accepted Answer

Yes — homeowners, landlords, agents and commercial clients.

Questions,
straight answers.

24/7 repairs & maintenance